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Privacy Policy
SECTION 1
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from LED Solar Supply as part of the online buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address, amongst other submitted information. We also collect information about your visit to our online store that you may not personally knowingly provide.
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When you send us an email, we use your email address to reply to your questions or other topics of inquiry, thank you for your communication, supply you with price quotes and/or technical information about our products and more. We will store your communication and our reply to you for subsequent future reference and correspondence. We will never share, rent or lease your information to any 3rd party for such use. When you contact us, you should assume you do so knowing and accepting that we will further communicate with you to receive information about our services, promotions, newsletters, press releases, and/or new offers. Occasionally we may use your email address to send you an update about our store, a price change that could benefit you or a product we feel you may be interested in, usually no more than four times a year. We use your email address and other information you give us to provide you with the information or other services until you ask us to stop using it. You can advise us to discontinue contacting you by either the unsubscribe instructions provided with each marketing email communication you may receive, by direct phone call, or by U.S. Mail.
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When you browse our online store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system and many times your device location and ISP (Internet Service Provider). Even if you do not purchase a product from our store, we have the ability to see your IP address during your visit to our web site site pages.
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SECTION 2 - CONSENT
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How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for this specific reason, in addition to any occasional marketing to keep you informed. If and when we do occasionally send you a LED Solar Supply store update or other communication by email, you will always be able to opt-out should you wish to do so within any email you receive.
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How do I withdraw my consent to participate in occasional email updates?
If after you have provided your contact information, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us using the Contact Us form on any page of our web site, by calling us directly, or by mailing us at:
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LED Solar Supply
2248 Townsgate Road, Unit 4
Westlake Village, California US 91361
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SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
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SECTION 4 - ECOMMERCE
Our store uses a back-end eCommerce solution. The online e-commerce platform facilitates the ability for us to sell our products and services to you. Your contact data (no credit card or payment data) is stored behind an encrypted firewall on our secure server.
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Payment:
If you choose a direct payment gateway to complete your purchase, as in PayPal for instance, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements to help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read your credit cards Terms of Service agreement or Privacy Statement.
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SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
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In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
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As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
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SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
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If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, allows us to store information about your session (referrer, landing page, browser, OS, etc); _store_visit, no data held, Persistent for 24 hours from the last visit, used by our website provider’s internal stats tracker to record the number of visits.
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SECTION 8 - AGE OF CONSENT
By using our web site, you represent that you are at least the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use this site. Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. Please do not provide any information on this website.
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SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our privacy compliance using the Contact Us form on any web page of our site or by U.S. mail at:
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LED Solar Supply
2248 Townsgate Road, Unit 4
Westlake Village, California US 91361